PanoRider Frequently Asked Questions

Q: How long does it take from ordering to shipping?
A: The typical order is usually shipped within one or two business days from time of order.
   
Q: How long does shipping take?
A: Shipping is done using UPS from the East Coast. With ground shipping, this means typically recipients on the East Coast can assume one to two days in transit. Central is about two to three, and West Coast is up to four days.
   
Q: How do I export a high resolution panoramic scene?
A: The export function is used when stitching you panoramic scene together when building the tour. After you have selected the scenes and clicked on “Begin Stitching”, the software will assemble the panoramic scene. The next screen allows you to name the scene. Before you click “Done”, select the “Export High Resolution Image” button to save the panoramic scene in HIGH RESOLUTION to your PC. This is the file you will upload with your PanoRider Order.
   
Q: What should I charge for the PanoRider?
A: You can charge whatever you want. Most dealers charge between $75 and $100 depending on the market. Some dealers charge cost and use the PanoRider to secure the Virtual Tour business. What you charge is dependent on what stage your business is in, and what price point your market will bear.
   
Q: How big is the PanoRider?
A: PanoRiders are made from Type I PVC and are typically 8” High x 24” Wide.
   
Q: Can I get a custom size made?
A: Yes. Custom sizes can be as large as 9” x 30”, or any size smaller.
   
Q: What is the size of the holes on the PanoRider to attach it to the broker's main sign?
A:

The standard sign comes with two 3/8" holes on the top and two on the bottom. These holes are 5" from each side, leaving 14" between them (from center of the holes). This size hole leaves ample room to secure the PanoRider to the broker's sign, agent's sign, or some other promotional sign with two included 8" zip-ties, sign clips, s-hooks or any other form of fastener.

   
Q: If I order more than one PanoRider can I save on shipping?
A: Yes. You can have up to 4 PanoRiders shipped at the same time for one shipping charge.
   
Q: How do I order a PanoRider, and how much does it cost?
A: To order your PanoRider simply log into your TMS, click on the edit button (Pencil icon) for the virtual tour that you would like to order a PanoRider for, and locate the new “Add Ons” tab. Click that to order your PanoRider for that particular virtual tour and for pricing details.
   
Q: What is the difference between the Basic and Deluxe PanoRiders?   
A:

The secret to the PanoRider is that the unique URL or web address for the property is forwarded directly to the RTV Virtual Tour. Then, that same web address is used on the actual PanoRider sign. The Basic PanoRider includes the sign only. The Deluxe PanoRider includes securing the unique URL for that property, forwarding that URL to the RTV Virtual Tour and having the PanoRider sign made. In other words:

  • Basic = PanoRider Sign Only
  • Deluxe = PanoRider Sign + URL Acquisition/Forwarding
   
Q: How long is the domain name and forwarding active?
A:

Each PanoRider URL secured with your order is valid for one year from activation. Additional years are priced at the (then) current rate for URL acquisition. Multiple year options are available by special request. Inquire at info@panorider.com for specific pricing on your special project.

Q: Are their differences in the layout of PanoRiders produced?
A:

Yes. The type of camera lens used to capture the panoramic scene will affect the aspect ratio of the exported image. In addition, full panoramic scenes versus partial panoramic scenes will also produce different results. Our goal is to make the PanoRider look as attractive as possible while giving the URL or web address enough prominence to be visible from the street.

   
   
 
Do you have MORE questions?
Send us an email and we will get you the answers:
info@panorider.com
   
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